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Frequently Asked Questions

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While much of California and the Western United States is experiencing prolonged dry conditions and declared Drought, Jurupa Community Services District (JCSD) is able to provide reliable, high-quality water to its customers.


Under the guidance of its Board of Directors and management team, JCSD has been working towards diversifying our water supply portfolio with industry best practices.  By having different water supply sources, we ensure that success does not depend on a single plan or source - which means that you can count on us to meet your essential water needs.

Southern California residents and JCSD customers have been here before! Your water conservation efforts have and will continue to have a large-scale impact. Keep it up!


What is drought?

Drought can best be thought of as a condition of water shortage for a particular user in a particular location. Hydrologic conditions (which notifies of water supply changes) constituting a drought for water users in one location may not constitute a drought for water users in a different part of California or for users with a different water supply. Individual water suppliers may use criteria such as rainfall/runoff, amount of water in storage, or expected supply from a water wholesaler to define their water supply conditions.

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What is the drought situation in Jurupa Community Services District?

JCSD has water to meet your needs, but it is not known how long California will face drought conditions. For current drought conditions in Riverside County, visit

What does drought mean for me?

Southern California residents have been here before and know what to do during times of drought–so keep it up.  Thanks to our customer's water-saving efforts, we have seen residential water usage go down by nearly 40% in the last decade.  However, the current drought is severe, and we simply don’t know when it will end. We are encouraging all customers to continue using water efficiently and take advantage of all our programs to reduce your water use.  

What has JCSD done to prepare?

JCSD has been ahead of the drought, as evident in its long-term planning, investments in infrastructure, expansion in water supply reliability, customer education, and numerous rebate programs.  Collectively, these long-term actions are designed to lessen the impact of prolonged droughts such as the one we are currently experiencing.

In addition to JCSD’s long-term strategy and continuous monitoring of water availability, several formal actions have also been adopted by the JCSD Board of Directors:

Since August 8, 2016, JCSD has been at a Drought Response Level 2, which mandates all JCSD water users to reduce their water use by more than 10 percent, and up to 20 percent of their water use levels.

On June 28, 2020, the JCSD Board of Directors adopted a Water Shortage Contingency Plan through its 2020 Urban Water Management Plan, which is design to strategically reduce water consumption during a drought and water supply emergencies.

On October 11, 2021, the JCSD Board of Directors adopted Resolution No. 3192, in support of a Water Supply Alert due to severe drought conditions, calling on customers to voluntarily reduce their use of water by 15 percent and to take advantage of conservation rebate programs.

On October 19, 2021, Governor Newsom issued a drought State of Emergency Proclamation to all of California, including Riverside County.


  • The proclamation, in part, empowers the California State Water Resources Control Board with the ability to restrict wasteful water uses in the future.

  • The proclamation also calls on Californians to redouble their conservation efforts.


Governor Newsom issued Executive Order No. N-7-22on March 28, 2022, in response to escalating drought conditions. The Executive Order, in part, directs the Department of Water Resources to consider banning irrigation of non-functional turf in commercial, industrial, and institutional sectors by May 25, 2022. This ban does not include residential turf or turf that is used as school fields, sports fields, parks, etc.     

Are there mandatory cutbacks?

Since October 2021, Governor Newsom expanded his previous Drought State of Emergency Proclamation to all of California, including Riverside County. He also issued a second Executive Order that bans irrigation of non-functional turf by commercial, industrial, and institutional customers. In addition, Governor Newsom’s Executive Order, JCSD Resolution No. 3192 calls on customers to voluntarily reduce their use of water by 15 percent. Other active restrictions can be found here.

What do I need to do?

It’s up to each customer to stay committed to using water efficiently so that our water supplies last as long as possible.  We like to say that water-use efficiency is a way of life for those of us who live in the Inland Empire.  We support common-sense water-use practices that many of our customers already implement in their day-to-day lives.  In addition to these practices, customers are encouraged to use JCSD’s various indoor and outdoor water efficiency rebates, tools, publications, and programs to help them save even more. These tools can be found online at

Does JCSD offer resources to help me save water?

Like the weather, things change so we will keep you informed as drought conditions progress. Please follow JCSD on FacebookTwitter, and Instagram. You can also subscribe to our email lists here.

Customers have access to a variety of expanded indoor and outdoor water efficiency rebates, tools, publications, and programs to help you save even more. These can all be found on our rebates web page

Can I be Fined for Having a Brown Lawn?

Many counties, cities, and homeowners associations (HOAs) have longstanding rules that help protect the visual appeal and property values of their neighborhoods.  These regulations may include barring properties from having brown lawns and issuing fines to violators.  As California endures its fourth year of drought, during the summer, Governor Jerry Brown signed into legislation two separate laws that prohibit local agencies and HOAs from fining homeowners who have brown lawns when the Governor or local agency declares a state of emergency due to a drought.  Section 4735(c) of the California Civil Code prohibits HOAs from fining property owners for having brown lawns, while Section 8627.7 of the California Government Code prohibits local agencies from doing the same.

While both of these laws protect homeowners who have brown lawns during the drought, they do not prohibit local agencies and HOAs from issuing citations to those who do not maintain their landscape.  For specific regulations regarding the maintenance of landscapes, review the regulations that govern your city or HOA, if applicable. 

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